The website is owned by KnowHowToDesign, with offices based in TBC.
Please read these terms and conditions carefully. You should understand that by ordering or downloading any course material from www.knowhowtodesign.com or by using our consulting services, that you agree to be bound by these terms and conditions.
By placing an order through the website www.knowhowtodesign.com, either through placing an order for a course or by arranging a session with a web design consultant, you warrant that you are legally able to enter into binding contracts. All orders are subject to acceptance by www.knowhowtodesign.com. All orders will be confirmed by email, which will include the invoice for the products and/or services that you have purchased as well as important information on how to access these. Course and learning material will need to be downloaded and sessions with consultants will be arranged to take place via video conferencing software.
When we confirm the receipt of your order, then the contract is formed. We reserve the right to refuse the sale of products and services to anyone we feel may be violating these terms and conditions.
All customers will need to first create an account on www.knowhowtodesign.com before they are able to place orders.
The prices payable for the course materials shall we shown on www.knowhowtodesign.com next to each item. All items are priced differently. The price displayed will be the only fee that you need to pay – there are no delivery charges for anything sold on www.knowhowtodesign.com as everything is delivered digitally via email. Sessions with consultants start at £40.00 per hour and all sessions must be booked and paid for in advance. When you request a session with one of our consultants we ask that you provide as much information as possible regarding your goals and objectives for the sessions so that our consultants may give you an accurate timeframe of how many sessions they recommend you book.
We reserve the right to change the prices for any of the products and services that are offered on www.knowhowtodesign.com without notice. Any changes made will not affect the prices of any orders that have already been placed.
We accept payment via credit card and debit card. You must pay for all the course materials that you have chosen in full and the company will charge your card that you have chosen to pay for the course materials once you reach the final billing page and submit your order.
The billing descriptor TBC, will be displayed on your billing statement after you have made a successful purchase.
All customers have the right to cancel their order prior to the course materials being delivered and downloaded. All cancellation requests must be made in writing. If you decide to cancel a course then the refund will be processed as soon as possible.
Refunds and cancellations can not be offered outside of this refund policy. If you choose not to continue with the products and services on www.knowhowtodesign.com then all course fees still need to be paid.
We affirm that all of the course materials will meet a satisfactory level of quality, however we do not affirm that the course materials will be error free. You will be responsible for inspecting the materials as soon as you have downloaded them and letting us know as soon as possible if there are any issues or technical faults.
When you work with us on bespoke design projects then we will work with you on them until you are happy with the finished result. We do not take responsibility for the overall effectiveness of any completed websites, including a website’s rank on search engines or any potential downtime that may occur to the website during the duration of the project. All time frames given to complete a website design process are an estimate only. We will not be held liable for any project over-runs which may occur.
All copyright and other intellectual property rights which relate to any course materials that we supply to you are either owned by us or licensed to us by the relevant authors and publishers. Copying, adapting or any other use of this materials without our prior permission is strictly prohibited.
The website www.knowhowtodesign.com is provided on an “as is” basis and no warranty, express or implied, of merchantability, of satisfactory quality or fitness fir a particular purpose or use shall apply to this website.
In no event shall www.knowhowtodesign.com be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with your access to this website, display or use of this website or with the inability to access this website
We reserve the right to change these terms and conditions from time to time at any time and without prior notice to you. Please make sure that you check back to this page regularly.